customers. In the digital age where customers are the center or Customer Centric, that is, responding to complaints, contacts, or criticisms from customers in a timely manner. This is still an issue that many brands are having problems with. “Currently, AI Machine learning technology has been used to understand natural language or Natural Language Understanding NLU to help brands or businesses in various industries to transform their systems. Customer experience management This technology can increase the potential of analyzing the language that people actually use.



in daily life , which has complex meanings and many meanings by detecting language from content gathered from what customers type Or there are criticisms that do not come from using keywords that contain only a few words and are then analyzed and Buy Whatsapp Number Data evaluated. It is up to the brand to apply such technology to match the workflow in the customer relationship management process in their own business,” Mr. Suthiphan said. 20Understanding20NLU BIZCUIT, as a leader in providing solutions with AI technology by being an AI Enabler, intends to Be a cosponsor in using AI technology in machine learning to help promote development in business organizations. and help reduce penpoints in responding to complaints from customers that are delayed for businesses and entrepreneurs.



Strengthen good customer relationship management or CRM in a sustainable way by developing FullLoop CX, a complete customer experience management platform using AI Machine Learning technology to understand natural language or Natural Language Understanding NLU by Used in detecting the language of messages spoken by customers or consumers. or comments in various channels. This can be applied on all platforms that are the brand's contact channels. which in addition to detecting It can also process, analyze, check by understanding the intent and needs of customers, including being able to respond or take next steps in real time as the brand desires.